Thank you for booking a service with Ebbett Hamilton. We look forward to assisting you during your service experience.
Below is some insight into what you can expect during your visit.

Parking

  • As you drive into the driveway, you’ll see Holden, Isuzu and CUPRA branded signs on the left.
  • We have ample guest parking right outside the main showroom doors.
  • Once you have parked your vehicle, head straight into our showroom.

Our Team

  • The Service Reception is located straight ahead from the main entrance. As you walk inside, you will be greeted by one of our Service Advisors.
  • They will be your dedicated contact and will take you through your service journey.
  • They will confirm your details and ask if there are any concerns / questions regarding your vehicle.

Our Premises

  • While we work on your vehicle, you can relax and enjoy a cup of tea or coffee in our Ebbett Lounge.
  • You could also visit the Base Shopping Centre, which is conveniently located a short 5-10 minute walk from our dealership.
  • If you have pre-booked a courtesy vehicle, you will be handed the keys and directed to the vehicle.

What you can expect

  • Our service centre features state-of-the-art facilities, tools and diagnostic equipment.
  • Our qualified and experienced Technicians have been trained using the latest technology and all vehicles are maintained to the highest of factory specifications.
  • Once the service has been completed, your vehicle will receive a complimentary wash and vacuum.

Collection of your vehicle

  • Your dedicated Service Advisor will keep you updated during the service process and you will be notified when your vehicle is ready for collection.
  • When you arrive to collect your vehicle, you will be provided with a service report which will be discussed in detail with you. You will then be ready to go!

We always welcome feedback

  • We value your opinion and strive to provide the best experience possible.
  • We invite you to provide feedback to our team directly or via email.

Contact: James Harvey | Aftersales Manager
P. 07 838 0949 | E. james@ebbett.co.nz

Ebbett Hamilton

47-51 Te Kowhai East Road, Burbush,
Hamilton 3200
Phone: 07 838 0949